NB Linen ("we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you visit our website or place an order, how we use it and how we keep it safe. By using our website you agree to this policy.
1. Information we collect
- Order and account details: your name, delivery address, email address and phone number when you place an order, create an account, contact us or subscribe to our newsletter.
- Payment details: we offer Cash on Delivery and Bank Transfer. We do not collect or store card details. For bank transfers we only keep the payment receipt you send us to confirm your order.
- Website usage: technical information such as your IP address, browser type and the pages you visit.
- Cookies: small files that keep your cart, wishlist and login working and help us understand how the website is used.
2. How we use your information
- To process, deliver and support your orders, including customised orders.
- To contact you about your order by email, phone or WhatsApp.
- To send our newsletter and offers, only if you subscribed. You can unsubscribe at any time.
- To improve our website and products, and to protect against fraud.
3. Sharing your information
We share your details only with the courier companies that deliver your order and with service providers that help us run the website (such as hosting and email). We may also share information when the law requires it. We never sell your personal information.
4. Data security
We take reasonable measures to protect your information against loss and unauthorised access. However, no method of transmission over the internet is completely secure.
5. Your rights
You can ask us to show, correct or delete the personal information we hold about you, subject to the records we must keep for accounting and legal reasons. You can manage cookies through your browser settings.
6. Changes to this policy
We may update this Privacy Policy from time to time. The latest version is always published on this page.
7. Contact us
If you have any questions about this Privacy Policy, please contact us:
Email: info@nakhbaaz.com
Phone / WhatsApp: +92 301 6254222
Lahore, Punjab, Pakistan